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Tariff plan change from B-9 to B-15: When will the B-15 plan practically be applied to my usage?

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I have a post-paid simcard with B-9 tariff plan. I just changed it to B-15 plan via the website. I received a SMS and an email regarding successful plan change. When I check the website, my current plan is set to B-15 accordingly. But, when I see my current usage, the given capacity is for the B-9 tariff plan.

When will the B-15 plan practically be applied to my usage?
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REACTIE (1)
Moderator
Vragen: 16
Reacties: 289
Hi Emad7105,

The BASE 15 conditions are applicable just after receiving our confirmation SMS. It takes some time to update your talk plan details in your customer zone and My BASE app.

Regards,

Abdel

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