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Stolen phone, zero customer service

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general1
Bibliophile
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Phone stolen around 21h. By the time I noticed and got a friends phone to shut it down, customer service closed at 22h. Can't access customer zone via email only with text verification. So I can only cancel my phone with my phone? Any ideas?

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Yoann
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Hello General1,

Welcome to this forum!

You should normally be able to contact our Customer Service after 22h for that specific reason (Stolen/lost device) via the menu, when calling 0489191999.


”https://community.base.be/html/assets/Base-logo-small.png?version=preview”Yoann | Moderator

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