BASEcloud - maintenance

[Yoann]

Last year, BASE successfully launched BASEcloud. One year later, BASEcloud established itself as the perfect solution to store and protect your smartphone data. As from the 8th of February, this service will be partially inaccessible due to maintenance during the period of 7 days. During that timeframe, you won’t be able to change or upload your data. It will however be accessible via the basecloud.base.be address.



Your account is still active. As from the 15th of February, you will regain full access to your personal data back when updating the BASEcloud App. Your password remains the same. You will thus be able to keep using this service, and discover its new design and functionalities !

[Yoann]

Hello,

It appears that on certain Android Handset, a recurring notification about the access to BASEcloud is coming. If you encounter this issue, it’s easy to solve:
Just log out from the app.

As from the 15/02, do the upgrade of the app and login again. Everything should be solved :-)

[Florian]

The maintenance of BASEcloud is finished. The new application update is now available on Google Play Store, Windows Store and should be available soon on Apple Store.

[Redouan]

Good news for the IOS users, the update is now also available on the Apple store.

[sdardenne]

It still does´t work

[Yoann]

[quote=sdardenne]It still does´t work

Hello Serge, this service is available for BASE customers only. If I remember correctly your line is Allo RTL.
With a BASE line, you have to update the BASE Cloud app via the play store. Can you tell us more about this issue (error message for example) ?

Have a nice day